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1Overview

Neta Darpan offers free and paid listing plans. Most paid services involve digital work that begins soon after payment, such as profile setup, verification, content preparation and visibility services. Because of this, refunds are available only in the situations described below.

2Free Plans

Free plans involve no payment and therefore no refund.

3When You Are Eligible for a Refund

You may be eligible for a full or partial refund if:

• You were charged more than once for the same plan (duplicate payment).
• Your payment was successful but the plan or service was not activated and we are unable to activate it.
• You cancel within 7 days of purchase and no substantial work has started on your profile or service, such as profile publication, verification, content preparation or SEO work.
• We are unable to provide the paid service you purchased for reasons within our control.

4When Refunds Are Not Available

Refunds are generally not available where:

• Your profile has already been published, verified or substantially worked on.
• SEO, content, promotion or custom website work has started or has been delivered.
• The request is made after the cancellation period in Section 3.
• The plan was purchased for a result that we do not guarantee, such as a specific Google ranking, traffic, enquiries or any political or electoral outcome (see our Terms of Service).
• Your account, profile or verification was suspended or removed because of a violation of the Terms of Service or because of false or misleading information.
• The charges relate to third-party services such as domain registration, hosting, paid plugins or renewals, which are subject to the third party's own terms.

5Failed and Duplicate Transactions

If money was deducted but the payment failed, the amount is normally reversed automatically by your bank or payment provider within 5 to 7 working days. If it is not reversed, or if you were charged twice, please contact us with your transaction ID and we will help resolve it.

6Cancelling a Plan

You may ask us to cancel a paid plan at any time by contacting us. Cancellation stops future renewals and services where applicable. It does not by itself entitle you to a refund unless you meet the conditions in Section 3.

7How to Request a Refund

Please contact Neta Darpan through the contact details on the Website and include:

• Your registered name and mobile number or email address.
• The plan purchased and the date of purchase.
• The payment or transaction ID.
• The reason for your request.

8Review and Processing Time

We aim to review refund requests within 7 working days. If approved, the refund is sent to the original payment method within 7 to 10 working days after approval. The time your bank or payment provider takes to show the credit is outside our control. Payment gateway or processing charges may be deducted from a partial refund where permitted by law.

9Custom Website and Domain Services

Where a plan includes a custom website or domain-related service, any additional cancellation and refund terms communicated at the time of purchase will apply along with this Policy.

10Changes to This Policy

We may update this Policy from time to time. The updated version will be published on this page with a revised “Last updated” date. The policy in force at the time of your purchase applies to that purchase.

11Contact Us

For refund or cancellation queries, please contact Neta Darpan through the contact details provided on the Website.

Website: Neta Darpan
Website URL: https://netadarpan.com/